Accessibility
Launceston TIC Access Statement Accessibility Information for Launceston TIC Address and Contact Details:- White Hart Arcade Launceston Cornwall PL15 8NL Telephone 01566 772321 Email:- info@launcestontic.co.uk Web Site www.visitlauncestontic.co.uk Face Book https://www.facebook.com/LauncestonTIC Twitter https://twitter.com/LauncestonTIC Opening Hours Monday to Friday 9.00am – 5.00pm Saturdays Easter - December 9.00am – 3.00pm Saturdays January - Easter 9.00am - 1.00pm Location Launceston TIC location on Google Maps Launceston TIC is situated in the White Hart Arcade The arcade has a flat, paved surface The TIC can be approached from either Broad Street or Madford Lane. The arcade is well lit at all times and is a pedestrian only thoroughfare The nearest bus stops are at Westgate Street – less than 3 minutes level walk to the TIC The taxi rank is located by the town square, less than 1 minute level walk to the TIC Arriving by Car There is limited blue badge parking in Broad Street in front of the White Hart Hotel (less than 100 metres from the TIC Blue badge holders using Cornwall Council car parks will need to register with Cornwall Council to receive free parking Limited space free parking available in Madford Lane (less than 10 metres from TIC at nearest point) Multi-storey car parking at Westgate street, Launceston Outside the TIC The TIC is located between Launceston Travel Agents and Craig Chapman Hairdressers There are low leaflet racks outside of the TIC providing a wide variety of visitor information During main event times other relevant information will be available to view or collect from information boards and stands The entrance to the TIC is via a half glazed door with handles Staff are always on hand to assist with opening (or closing) the door for customers The level entrance with no steps is wide enough to accommodate a wheelchair or a pushchair Inside the TIC The ground floor at the TIC has level slate tiles Please let us know if you would like to use the portable hearing loop Public access to any upper rooms is not permissible The TIC is well lit. Free tourist leaflets and retail items to purchase are available to browseThere is public transport information Staff are always on hand to help with accessing leaflets and other items Staff are happy to leave the counter area to assist with enquiries Information can be provided in large print upon request There is one chair at the rear of the room for customers use, this can easily be moved Display stands and leaflet stands can be moved to ensure customers have adequate room to access all areas and information All dogs are welcome We can provide free ‘dog poo’ bags please ask staff for bags to use you’re your visit to Launceston RADAR Keys sold here – large handle or small handle options TIC staff are members of Dementia Friends to aid understanding of the condition and assist customers who have dementia related conditions How can we help you? Staff are available to help with customer enquiries and ensure you receive the information you require You can hire a wheelchair at the TIC, there is one wheelchair on the premises To Hire mobility products and daily living aid equipment please contact Launceston Mobility Centre. Telephone 01566 774030. Email mail@launcestonmobility.co.uk We can provide public transport information, Launceston and area information, Cornwall and Devon tourist information We can book accommodation within the South West area for you We can help plan an itinerary for you We can supply information about local places to eat. A list is downloadable on our website and includes details on, for example, specific dietary requirements, dog friendly, breast feeding friendly, or accessible places to eat We sell event tickets We can provide information about accessible walks with wheelchairs and pushchairs, accessible fishing, getting on a beach easily, accessible boating |
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